topic Re: S10 Unlocking in Archived Posts

S10 Unlocking

Carolc3 — Wed, 27 Oct 2021 20:38:36 GMT

I have an EE S10 handset that is out of contract as it is 2 years old and when I try to unlock it online, it says unable to unlock this type of phone? Any ideas?

Re: S10 Unlocking

XRaySpeX — Wed, 27 Oct 2021 21:10:05 GMT

Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different.

Re: S10 Unlocking

Carolc3 — Fri, 29 Oct 2021 14:28:02 GMT

It was a pay monthly contract phone that I got direct from EE 2 years ago. It is outof contract now, but I can't unlock it for some reason?

Re: S10 Unlocking

Katie_B — Fri, 29 Oct 2021 15:12:36 GMT

Hello @Carolc3.

Thanks for providing more information.

Have you spoke with our customer care team?

Katie 🙂