https://community.ee.co.uk/t5/Archived-Posts/Pixel-Firmware/m-p/1093441#M259646 <P>Ok. I usually buy my phone's direct from Google and use a Sim Only plan.</P><P>&nbsp;</P><P>Noting that the Pixel 6 Pro is "out of stock" and unavoidable for pre order, and wanting to take advantage of the expensive Bose headphone deal, I took a plunge and upgraded on EE.</P><P>&nbsp;</P><P>Now I'm worrying.</P><P>&nbsp;</P><P>Is the firmware "EE" branded that has to go through EE validation before release, or is it standard and stock, generic Google? TBH, that's probably a deal breaker for me. If it is EE branded.</P><P>&nbsp;</P><P>And the final question is on support. If my phone breaks within the first couple of years, say a battery failure, will EE do what Google did and send me a replacement phone allowing me to send my old one back at my leisure? Don't fancy a CPW scenario of being without my phone for a month waiting on a repair.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 25 Oct 2021 18:58:19 GMT sjdean 2021-10-25T18:58:19Z https://community.ee.co.uk/t5/Archived-Posts/Pixel-Firmware/m-p/1093441#M259646 <P>Ok. I usually buy my phone's direct from Google and use a Sim Only plan.</P><P>&nbsp;</P><P>Noting that the Pixel 6 Pro is "out of stock" and unavoidable for pre order, and wanting to take advantage of the expensive Bose headphone deal, I took a plunge and upgraded on EE.</P><P>&nbsp;</P><P>Now I'm worrying.</P><P>&nbsp;</P><P>Is the firmware "EE" branded that has to go through EE validation before release, or is it standard and stock, generic Google? TBH, that's probably a deal breaker for me. If it is EE branded.</P><P>&nbsp;</P><P>And the final question is on support. If my phone breaks within the first couple of years, say a battery failure, will EE do what Google did and send me a replacement phone allowing me to send my old one back at my leisure? Don't fancy a CPW scenario of being without my phone for a month waiting on a repair.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 25 Oct 2021 18:58:19 GMT https://community.ee.co.uk/t5/Archived-Posts/Pixel-Firmware/m-p/1093441#M259646 sjdean 2021-10-25T18:58:19Z https://community.ee.co.uk/t5/Archived-Posts/Pixel-Firmware/m-p/1093447#M259647 <P>Ive had a Pixel 2XL and a 4XL, both from EE on an upgrade and neither were branded in any way, no badging and no different software or apps installed.</P> Mon, 25 Oct 2021 19:31:07 GMT https://community.ee.co.uk/t5/Archived-Posts/Pixel-Firmware/m-p/1093447#M259647 marmin 2021-10-25T19:31:07Z