https://community.ee.co.uk/t5/Archived-Posts/New-carrier-settings-and-apps-available/m-p/1091943#M259590 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2237523">@Barry45</a>.</P> <P>&nbsp;</P> <P>Welcome to the EE Community.</P> <P>&nbsp;</P> <P>Is the message coming through as a text or as a notification on your phone?</P> <P>&nbsp;</P> <P>Jon</P> Wed, 20 Oct 2021 10:35:38 GMT Jon_K 2021-10-20T10:35:38Z https://community.ee.co.uk/t5/Archived-Posts/New-carrier-settings-and-apps-available/m-p/1091872#M259589 <P>I've had a message on my Oppo this morning saying New carrier settings and apps available, Carrier V004. You need to download and restart. All of this seems legitimate and not suspicious, but I've now downloaded the update 6 times and restarted 6 times but the message still keeps appearing! Whats going in? Any help how to stop this would be appreciated as it's still sat on my phone to be done again</P> Wed, 20 Oct 2021 07:29:20 GMT https://community.ee.co.uk/t5/Archived-Posts/New-carrier-settings-and-apps-available/m-p/1091872#M259589 Barry45 2021-10-20T07:29:20Z https://community.ee.co.uk/t5/Archived-Posts/New-carrier-settings-and-apps-available/m-p/1091943#M259590 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2237523">@Barry45</a>.</P> <P>&nbsp;</P> <P>Welcome to the EE Community.</P> <P>&nbsp;</P> <P>Is the message coming through as a text or as a notification on your phone?</P> <P>&nbsp;</P> <P>Jon</P> Wed, 20 Oct 2021 10:35:38 GMT https://community.ee.co.uk/t5/Archived-Posts/New-carrier-settings-and-apps-available/m-p/1091943#M259590 Jon_K 2021-10-20T10:35:38Z https://community.ee.co.uk/t5/Archived-Posts/New-carrier-settings-and-apps-available/m-p/1092076#M259591 <P>Hi Jon,</P><P>This is a notification rather than a text message.</P><P>You carry out the download and restart and the message continues to appear.</P><P>It's very frustrating.</P> Wed, 20 Oct 2021 17:09:39 GMT https://community.ee.co.uk/t5/Archived-Posts/New-carrier-settings-and-apps-available/m-p/1092076#M259591 Barry45 2021-10-20T17:09:39Z https://community.ee.co.uk/t5/Archived-Posts/New-carrier-settings-and-apps-available/m-p/1092175#M259592 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2237523">@Barry45</a></P> <P>&nbsp;</P> <P>It may be worth <A href="https://support.oppo.com/en/answer/?aid=neu86" target="_blank">backing up all of your information</A> and <A href="https://support.oppo.com/uk/answer/?aid=neu89#:~:text=OPPO%20Hard%20Reset%20your%20phone,revoked%20once%20it%20is%20operated." target="_blank">restoring the phone to factory settings</A>.</P> <P>&nbsp;</P> <P>Chris</P> Thu, 21 Oct 2021 06:55:53 GMT https://community.ee.co.uk/t5/Archived-Posts/New-carrier-settings-and-apps-available/m-p/1092175#M259592 Christopher_G 2021-10-21T06:55:53Z https://community.ee.co.uk/t5/Archived-Posts/New-carrier-settings-and-apps-available/m-p/1092215#M259593 <P>Many thanks all,</P><P>Last night I turned off my WiFi calling, put the phone in airplane mode and powered down for the night. When I've turned it on this morning I no longer have the message!</P><P>No idea how this has stopped it but at least it's gone.</P> Thu, 21 Oct 2021 08:17:15 GMT https://community.ee.co.uk/t5/Archived-Posts/New-carrier-settings-and-apps-available/m-p/1092215#M259593 Barry45 2021-10-21T08:17:15Z https://community.ee.co.uk/t5/Archived-Posts/New-carrier-settings-and-apps-available/m-p/1092216#M259594 <P>How strange, <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2237523">@Barry45</a>.</P> <P>&nbsp;</P> <P>Thanks for the update. Hope it's all sorted now.</P> <P><BR /> Chris</P> Thu, 21 Oct 2021 08:20:49 GMT https://community.ee.co.uk/t5/Archived-Posts/New-carrier-settings-and-apps-available/m-p/1092216#M259594 Christopher_G 2021-10-21T08:20:49Z https://community.ee.co.uk/t5/Archived-Posts/New-carrier-settings-and-apps-available/m-p/1092225#M259595 <P>I spoke to soon, ITS BACK!</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2021-10-21-09-38-57-89.jpg" style="width: 1080px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/20225iC12CF822C169591D/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_2021-10-21-09-38-57-89.jpg" alt="Screenshot_2021-10-21-09-38-57-89.jpg" /></span></P><P>&nbsp;</P> Thu, 21 Oct 2021 08:42:15 GMT https://community.ee.co.uk/t5/Archived-Posts/New-carrier-settings-and-apps-available/m-p/1092225#M259595 Barry45 2021-10-21T08:42:15Z https://community.ee.co.uk/t5/Archived-Posts/New-carrier-settings-and-apps-available/m-p/1092226#M259596 <P>Oh no, <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2237523">@Barry45</a></P> <P>&nbsp;</P> <P>Could you try the full backup and restore that I posted above? Hopefully it'll fix this.</P> <P>&nbsp;</P> <P>Chris</P> Thu, 21 Oct 2021 08:45:50 GMT https://community.ee.co.uk/t5/Archived-Posts/New-carrier-settings-and-apps-available/m-p/1092226#M259596 Christopher_G 2021-10-21T08:45:50Z https://community.ee.co.uk/t5/Archived-Posts/New-carrier-settings-and-apps-available/m-p/1092239#M259597 <P>I am suffering from the same issue&nbsp;</P> Thu, 21 Oct 2021 09:34:16 GMT https://community.ee.co.uk/t5/Archived-Posts/New-carrier-settings-and-apps-available/m-p/1092239#M259597 W2112 2021-10-21T09:34:16Z