topic Re: Different number for texts and calls in Archived Posts

Different number for texts and calls

Roo70 — Tue, 19 Oct 2021 08:41:08 GMT

I have just had my old number ported over this morning and when I make a call its my portered number but when I text its coming through as the number that came with the phone. Any help would be appreciated thanks.

Re: Different number for texts and calls

James_B — Tue, 19 Oct 2021 10:50:33 GMT

Hi @Roo70,

Welcome to the EE Community. 🙂

What type of phone are you using?

Have you restarted it since your number transfer completed?

James

Re: Different number for texts and calls

Roo70 — Tue, 19 Oct 2021 19:31:33 GMT

Hi I'm using the Samsung flip and I've tried reboot about 3 times and no change

Re: Different number for texts and calls

James_B — Wed, 20 Oct 2021 07:32:13 GMT

Hi @Roo70,

Could you try turning off 'chat features' in your messaging settings and let me know if that resolves the issue?

Thanks

James