topic Re: Unlock ee phone in Archived Posts

Unlock ee phone

cmullin — Mon, 18 Oct 2021 06:34:05 GMT

Hi, getting desperate now! Just upgraded from Apple 11 to 13. Been with ee contract throughout, tried everything to unlock! The 11 so my husband can use it Website says it doesn’t recognise phone number or IMER,??? ee chat says the same and never gets back to me with solution and sat on phone to 0800 number for ages last night and got cut off! Please help 😊

Re: Unlock ee phone

Chris_B — Mon, 18 Oct 2021 07:23:58 GMT

@cmullin On the device go to settings>general>about and Scroll down to network provider lock. If it says No Sim Restrictions then the device is already unlocked as all iPhones are automatically unlocked after 17 months of ownership

Re: Unlock ee phone

XRaySpeX — Mon, 18 Oct 2021 10:05:04 GMT

@cmullin : Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different.

Re: Unlock ee phone

Palvinderkalsi — Mon, 18 Oct 2021 23:03:22 GMT

Am. Block. To. Call. 150

Re: Unlock ee phone

James_B — Tue, 19 Oct 2021 07:16:34 GMT

Hi @Palvinderkalsi,

Welcome to the EE Community. 🙂

How can we help today?

James