https://community.ee.co.uk/t5/Archived-Posts/locked-old-phone/m-p/1091406#M259560 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1824764">@edgio</a>&nbsp;: Can't you just connect it to a PC by USB &amp; copy the photos to it &amp; thence to your other Galaxy of choice. Photos are to be found in folder DCIM.</P> <P>&nbsp;</P> <P>Other there is Samsung Smart Switch or Kies but I'm not sure either will be compatible with all your Galaxies.</P> Mon, 18 Oct 2021 18:15:44 GMT XRaySpeX 2021-10-18T18:15:44Z https://community.ee.co.uk/t5/Archived-Posts/locked-old-phone/m-p/1091383#M259559 <P>Hi I wonder I you could help.</P><P>I had a Samsung Galaxy 4 telephone with with EE sim card&nbsp; (at least 5 years ago).</P><P>I since had a Samsung Galaxy S7 and currently a Samsung Galaxy S9 all with EE.</P><P>My problem is I have a great number of photos and family memories on my Samsung Galaxy 4, but I can not remember my pass word and when trying I get blocked due to numerous failing attempts.</P><P>I have read on line and the recommendation is to reset the the phone to its original settings but this will imply losing all my photos and memories.</P><P>Is there any form that this old phone can be unlocked without losing my precious memories?</P> Mon, 18 Oct 2021 16:09:25 GMT https://community.ee.co.uk/t5/Archived-Posts/locked-old-phone/m-p/1091383#M259559 edgio 2021-10-18T16:09:25Z https://community.ee.co.uk/t5/Archived-Posts/locked-old-phone/m-p/1091406#M259560 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1824764">@edgio</a>&nbsp;: Can't you just connect it to a PC by USB &amp; copy the photos to it &amp; thence to your other Galaxy of choice. Photos are to be found in folder DCIM.</P> <P>&nbsp;</P> <P>Other there is Samsung Smart Switch or Kies but I'm not sure either will be compatible with all your Galaxies.</P> Mon, 18 Oct 2021 18:15:44 GMT https://community.ee.co.uk/t5/Archived-Posts/locked-old-phone/m-p/1091406#M259560 XRaySpeX 2021-10-18T18:15:44Z