topic Re: Galaxy buds claim in Archived Posts

Galaxy buds claim

Tee193 — Wed, 13 Oct 2021 11:36:03 GMT

Hi, I've put in a claim for the galaxy buds last week and they said my "invoice date" was missing when I sent them the information needed along with a full picture of the invoice given. Can someone please tell me what or where I can find it? I showed them a picture of the WHOLE invoice.

Re: Galaxy buds claim

Christopher_G — Wed, 13 Oct 2021 13:39:27 GMT

Is the order date not have an order date on your delivery note, @Tee193?

If not, our Mobile Care team will be able to send you a proof of purchase you can use, if you get in contact with them.

Chris

Re: Galaxy buds claim

Tee193 — Wed, 13 Oct 2021 13:43:05 GMT

No it just shows the dispatch date. No other dates on there.

Re: Galaxy buds claim

Tee193 — Wed, 13 Oct 2021 13:44:04 GMT

Thanks I'll call the team either today or tomorrow.