topic Re: Are you tied to Network? in Archived Posts

Are you tied to Network?

Purpleheart — Fri, 08 Oct 2021 10:53:41 GMT

Hi,

I have found my old phone & want to use it for work purposes only. Does anyone know if the handset is tied to EE? If the handset is tied to EE how do you unlock it to allow you to use a different network, please?

Re: Are you tied to Network?

Chris_B — Fri, 08 Oct 2021 11:02:20 GMT

@Purpleheart The device is going to be locked to EE you can request it to be unlocked. Please read THIS on how to make the unlocked request.

Re: Are you tied to Network?

XRaySpeX — Fri, 08 Oct 2021 11:15:11 GMT

Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different. Was it originally on contract or PAYG? How old is it? EE won't unlock contract devices less than 6 months old.