https://community.ee.co.uk/t5/Archived-Posts/Can-t-get-through-to-customer-services/m-p/1087160#M259371 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2191047">@Steal</a>&nbsp; You have to call and select the correct option to make an insurance claim. &nbsp; &nbsp;Customers services are taking lots of calls because of the iPhone 13 launch so you need to be patient when calling, &nbsp;</P> Mon, 04 Oct 2021 19:15:32 GMT Chris_B 2021-10-04T19:15:32Z https://community.ee.co.uk/t5/Archived-Posts/Can-t-get-through-to-customer-services/m-p/1087126#M259370 <P>Hi I’ve tried 4 times to reach customer services the last 3 days to report my mobile being broken and in need of repair via the insurance I hold. I’ve been on hold for 30 mins each time and despite learning the lyrics to the repeat music, have not been able to get an answer.</P><P>are there any other ways I can email or get through as this is incredibly frustrating</P> Mon, 04 Oct 2021 18:28:38 GMT https://community.ee.co.uk/t5/Archived-Posts/Can-t-get-through-to-customer-services/m-p/1087126#M259370 Steal 2021-10-04T18:28:38Z https://community.ee.co.uk/t5/Archived-Posts/Can-t-get-through-to-customer-services/m-p/1087160#M259371 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2191047">@Steal</a>&nbsp; You have to call and select the correct option to make an insurance claim. &nbsp; &nbsp;Customers services are taking lots of calls because of the iPhone 13 launch so you need to be patient when calling, &nbsp;</P> Mon, 04 Oct 2021 19:15:32 GMT https://community.ee.co.uk/t5/Archived-Posts/Can-t-get-through-to-customer-services/m-p/1087160#M259371 Chris_B 2021-10-04T19:15:32Z