topic Re: Claiming galaxy buds help in Archived Posts

Claiming galaxy buds help

N1XH — Sat, 02 Oct 2021 08:27:43 GMT

So I got my s21 yesterday and went to claim my galaxy buds , I cant find EE in the drop down list , also went it asks for invoice/order number what number is it I actually need? I'm not 100% sure so If someone could point me in the right direction as I have my ee order number for when I could track my order but not sure If that's the right one? Thanks

Re: Claiming galaxy buds help

Leanne_T — Sat, 02 Oct 2021 08:37:14 GMT

Hi @N1XH

Thanks for posting 🙂

EE is showing for me on the Samsung rewards site here.

The order number will be on your confirmation email or receipt from the store 🙂

Leanne 🙂

Re: Claiming galaxy buds help

N1XH — Sat, 02 Oct 2021 14:03:16 GMT

Thanks, I didnt receive an confirmation email just a text? Will it be the order tracking number on the text ? Or the delivery number on the delivery note ? Thanks

Re: Claiming galaxy buds help

Leanne_T — Sat, 02 Oct 2021 14:05:33 GMT

Hi @N1XH

If you enter the order number on the delivery note, if Samsung need any further details they will get in touch.

Leanne.