https://community.ee.co.uk/t5/Archived-Posts/unlocked/m-p/1085662#M259298 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2178323">@lorrry</a>&nbsp; If you are the original owner of this device i.e. you’ve got it yourself brand-new direct from EE or another third-party seller they just asked them to remove the blacklist as the device is yours on your account and they will only remove the blacklist for the account holder. &nbsp;&nbsp;</P> Thu, 30 Sep 2021 17:20:18 GMT Chris_B 2021-09-30T17:20:18Z https://community.ee.co.uk/t5/Archived-Posts/unlocked/m-p/1085657#M259297 <P><STRONG>i have a device that was my previous contract. I tried to get it unlocked for my son to use but was told device is blacklisted how can that be possible when there is nothing owed on it?</STRONG></P> Thu, 30 Sep 2021 17:03:57 GMT https://community.ee.co.uk/t5/Archived-Posts/unlocked/m-p/1085657#M259297 lorrry 2021-09-30T17:03:57Z https://community.ee.co.uk/t5/Archived-Posts/unlocked/m-p/1085662#M259298 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2178323">@lorrry</a>&nbsp; If you are the original owner of this device i.e. you’ve got it yourself brand-new direct from EE or another third-party seller they just asked them to remove the blacklist as the device is yours on your account and they will only remove the blacklist for the account holder. &nbsp;&nbsp;</P> Thu, 30 Sep 2021 17:20:18 GMT https://community.ee.co.uk/t5/Archived-Posts/unlocked/m-p/1085662#M259298 Chris_B 2021-09-30T17:20:18Z