topic Re: Samsung s21 ultra no charging plug, no ear phones and S pen in Archived Posts

Samsung s21 ultra no charging plug, no ear phones and S pen

PrincessTan111 — Tue, 02 Feb 2021 15:19:28 GMT

Hey, has anyone else ordered a s21 ultra phone and noticed they no longer are sending plugs, ear phones and S pen with it? Seems really odd that these are main things especially the plug as the wire is not ended with USB which can go in and plug. The price we pay for a new phone and dont get these things with them just seems really wrong.

Re: Samsung s21 ultra no charging plug, no ear phones and S pen

BrendonH — Tue, 02 Feb 2021 15:22:02 GMT

Right lets clear this up.

Samsung has decided they no longer need to supply the Plug or ear phones seeing as you don't have a jack anyway and this phone did come with free buds if you pre-ordered on time.

The S range NEVER came with a S Pen. This is the first S range phone that is S pen compatible but it isn't shipped with one.

Re: Samsung s21 ultra no charging plug, no ear phones and S pen

PrincessTan111 — Tue, 02 Feb 2021 15:30:37 GMT

Thank you for your help.

Re: Samsung s21 ultra no charging plug, no ear phones and S pen

Helen2466 — Tue, 16 Feb 2021 20:36:48 GMT

I received my new Samsung S21 Ultra today and like someone else has highlighted that no charger gets sent out any more I asked why, reply was they want you to buy one or most people would have 1.

Ear pods as advertised on EE website with this phone I was told I have to apply for them, but having trouble, so need to call ee again tomorrow.

So new charger £19.97 amazon.

Re: Samsung s21 ultra no charging plug, no ear phones and S pen

BrendonH — Tue, 16 Feb 2021 23:55:40 GMT

@Helen2466 the ear pods are a Samsung promotion not from EE.

You apply through the Samsung Members app

Re: Samsung s21 ultra no charging plug, no ear phones and S pen

Alannah-pacheco — Sun, 26 Sep 2021 10:51:30 GMT

Sorry to jump on the post but I’m having this phone delivered this week Does it atleast come with a charger wire?

Re: Samsung s21 ultra no charging plug, no ear phones and S pen

Leanne_T — Sun, 26 Sep 2021 13:30:05 GMT

Hi @Alannah-pacheco

Thanks for coming to the community.

The Galaxy S21 series does not have earphones, or a charger plug in the box because Samsung wants to minimise the impact our products have on the environment.

Please see Why isn’t Samsung including earphones and a charger plug in the box? for more information.

Leanne.