topic Re: Re: Unlock Samsung S10 5G EBAY in Archived Posts

Re: Unlock Samsung S10 5G EBAY

Mparreira — Wed, 15 Sep 2021 21:17:41 GMT

I bought my S10 5G in EE store here in my city. How do I get my phone unlocked as it's on pay as you go now, I was on pay monthly contract and it ended a few days ago.

My phone just says network unlock code blocked. Well I have tried a pin code I had and I got it locked out ....:(

Re: Re: Unlock Samsung S10 5G EBAY

Christopher_B — Thu, 16 Sep 2021 07:12:37 GMT

Hi @Mparreira

We should be able to unlock the phone for you.

Please take a look at our How Do I Unlock An EE Device To Use With Another Network page.

Thanks

Chris

Re: Re: Unlock Samsung S10 5G EBAY

Mparreira — Thu, 16 Sep 2021 08:05:20 GMT

Hi this is what I got.
I cannot access my account !

What happened?

Sorry, we were unable to complete your request right now. Please try again
later.

Re: Re: Unlock Samsung S10 5G EBAY

Christopher_B — Thu, 16 Sep 2021 08:23:56 GMT

In that case the best thing to do is have a chat with our customer care team so they can look into this with you.

Thanks

Chris

Re: Re: Unlock Samsung S10 5G EBAY

XRaySpeX — Thu, 16 Sep 2021 15:35:32 GMT

@Mparreira : Just apply using the Unlocking your device form as the PAYG option and giving the mobile number that it originally came with.

Re: Re: Unlock Samsung S10 5G EBAY

Mparreira — Thu, 16 Sep 2021 21:28:20 GMT

Yeap, thanks I've contacted customer service and they have done that for
me. I got an email and it's all working.