topic Re: Unlocking an old phone in Archived Posts

Unlocking an old phone

Johnb86 — Sat, 04 Sep 2021 13:13:46 GMT

Gave my old phone to my niece, she isn't on ee so needs unlocking, place she took it said they need a code or something from me?

Anyone got any ideas?!

Re: Unlocking an old phone

Northerner — Sat, 04 Sep 2021 13:16:34 GMT

Hi @Johnb86

A quick search and you will find the answer. Please read EE guide which explains the process:

HOW DO I UNLOCK AN EE DEVICE TO USE WITH ANOTHER NETWORK?

Thanks

Re: Unlocking an old phone

XRaySpeX — Sat, 04 Sep 2021 13:23:45 GMT

Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different. Was it originally on contract or PAYG?

Re: Unlocking an old phone

Johnb86 — Mon, 06 Sep 2021 14:20:20 GMT

Contract, phone from ee, upgraded to a new phone when contract ended.

Re: Unlocking an old phone

Leanne_T — Mon, 06 Sep 2021 15:57:29 GMT

Thanks for coming back @Johnb86

You can find details on how to unlock your device in our How to unlock your EE pay monthly phone or device, post.

Thanks 🙂

Leanne.