topic Re: Spam voicemail text in Archived Posts

Spam voicemail text

Nelly71 — Wed, 14 Jul 2021 08:42:23 GMT

I am getting spam voicemail mail text from different numbers . I block them each time they come through they have a website also attached to the them. Need help please

Re: Spam voicemail text

Chris_B — Wed, 14 Jul 2021 09:29:18 GMT

@Nelly71 EE can not stop someone from calling you. And blocking a number will make that number go straight to voicemail as that’s how it works.

Re: Spam voicemail text

Doris51 — Thu, 05 Aug 2021 07:30:38 GMT

I’m getting these scam text messages too (which includes website links)and each one has come from a different mobile number. I keep blocking each number but am getting one several times an hour - does anyone know how to stop these?

Re: Spam voicemail text

James_B — Thu, 05 Aug 2021 07:42:49 GMT

Hi @Doris51,

Welcome to the EE Community. 🙂

You can report spam text messages by forwarding them to 7726.

For more information, please see Spam and phishing - How to stay safe and report it.

Hope this helps.

James

Re: Spam voicemail text

Doris51 — Thu, 05 Aug 2021 08:39:50 GMT

Thanks James

Re: Spam voicemail text

James_B — Thu, 05 Aug 2021 08:50:27 GMT

No problem @Doris51 🙂

James

Re: Spam voicemail text

HeyHey1 — Sun, 08 Aug 2021 15:35:24 GMT

I'm also receiving these, sometimes two each day. I've reported them each time and then blocked the number but it's not stopped them. Each time it's from a different number.

Re: Spam voicemail text

Christopher_G — Mon, 09 Aug 2021 07:07:46 GMT

Hey @HeyHey1.

Welcome to the community.

Thank you for reporting these. How long has this been happening?

Chris

Re: Spam voicemail text

AndyJR21 — Mon, 09 Aug 2021 08:13:27 GMT

I’m also getting these. 3 on Friday, 2 yesterday and already 2 today. All reported. It’s really annoying.

Re: Spam voicemail text

HeyHey1 — Mon, 09 Aug 2021 14:02:47 GMT

Hi Christopher

Thanks.

On my phone I can see that I started reporting them to 7726 on 2 May 2021.

On an iPhone it's quite a pain going through the motions of:

forwarding the text to 7726;
clicking through menus to obtain the number;
copying the number;
sending the number to 7726 as the reply requests;
blocking the number; and
deleting the text.

Re: Spam voicemail text

bristolian — Mon, 09 Aug 2021 14:27:07 GMT

It's a similar process on Android, to be fair.

The world would be a better place without these spam texts, that's for sure.

Re: Spam voicemail text

Leanne_T — Mon, 09 Aug 2021 14:41:46 GMT

Thanks very much for reporting the spam texts @HeyHey1

Our security team will be able to get this looked into.

Thanks.

Leanne.

Re: Spam voicemail text

Snyper2k9 — Thu, 26 Aug 2021 07:54:42 GMT

This is getting beyond a joke now. I'm getting at least 2 or 3 a day. Like you say from different numbers. I too just block the numbers. Surely there has to be something out there that can just reject these numbers from ever reaching your phones without blocking genuine calls. Surely a dragons den opportunity

Re: Spam voicemail text

Leanne_T — Thu, 26 Aug 2021 08:53:45 GMT

Morning @Snyper2k9

I am sorry to hear you are receiving these messages.

You can report spam text messages by forwarding them to 7726, and our security team will get these looked into.

For more information, please see Spam and phishing - How to stay safe and report it.

Thanks.

Leanne.