https://community.ee.co.uk/t5/Archived-Posts/Unlock-old-s10/m-p/1071304#M258450 <P>Hi</P><P>&nbsp;</P><P>I've tried 3 times now to unlock k my old s10.&nbsp; I get to the 'we will send email instructions' but the email never arrives.</P><P>&nbsp;</P><P>Any help welcome and no its not in junk mail folder lol</P> Fri, 20 Aug 2021 11:37:37 GMT Dutcho 2021-08-20T11:37:37Z https://community.ee.co.uk/t5/Archived-Posts/Unlock-old-s10/m-p/1071304#M258450 <P>Hi</P><P>&nbsp;</P><P>I've tried 3 times now to unlock k my old s10.&nbsp; I get to the 'we will send email instructions' but the email never arrives.</P><P>&nbsp;</P><P>Any help welcome and no its not in junk mail folder lol</P> Fri, 20 Aug 2021 11:37:37 GMT https://community.ee.co.uk/t5/Archived-Posts/Unlock-old-s10/m-p/1071304#M258450 Dutcho 2021-08-20T11:37:37Z https://community.ee.co.uk/t5/Archived-Posts/Unlock-old-s10/m-p/1071334#M258451 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2059625">@Dutcho</a>&nbsp;: Where did you <STRONG>yourself</STRONG> get this device itself <STRONG>originally</STRONG>? <STRONG>Did you buy it yourself new <U>direct from EE</U></STRONG> or from a 3rd-party reseller or is it 2nd-hand? The unlocking process &amp; costs are different. Was it originally on contract or PAYG? How old is it? EE won't unlock contract devices less than 6 months old.</P> Fri, 20 Aug 2021 13:38:55 GMT https://community.ee.co.uk/t5/Archived-Posts/Unlock-old-s10/m-p/1071334#M258451 XRaySpeX 2021-08-20T13:38:55Z