https://community.ee.co.uk/t5/Archived-Posts/How-do-I-get-my-4gee-unlocked/m-p/1066895#M258298 <P>To unlock a 2nd-hand device you need to call Customer Services on<SPAN>&nbsp;</SPAN><STRONG><U>+44 800 956 6000 (option 2, option 4)</U></STRONG><SPAN>&nbsp;</SPAN>to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will&nbsp;take payment (of £8.99) from any<SPAN>&nbsp;</SPAN><STRONG>valid UK bank card</STRONG>.</P> <P>&nbsp;</P> <P>Once the process has been started you will receive an email from the Unlocking Team to process the unlock.&nbsp;It can take up to 10 days to complete the unlock.</P> <P>&nbsp;</P> <P><STRONG>But even so beware that EE could still refuse to unlock it. Many devices sold 2nd-hand have been reported lost or stolen, have been sold by the original owner when under 6 months old without EE's permission or have money owing on them.</STRONG></P> <P>&nbsp;</P> <P><STRONG>If that is the case your only remedy is against whoever you got the device from.</STRONG></P> Fri, 30 Jul 2021 19:20:09 GMT XRaySpeX 2021-07-30T19:20:09Z https://community.ee.co.uk/t5/Archived-Posts/How-do-I-get-my-4gee-unlocked/m-p/1066893#M258297 <P>Hi, I want to get me 4gee ee71 mini unlocked I bought the device on eBay the seller said it was new I’ll understand if I have to pay for it cos it’s asking for a 16 digit code it’s not a stolen item cos it’s from a trusted seller&nbsp;</P> Fri, 30 Jul 2021 18:43:51 GMT https://community.ee.co.uk/t5/Archived-Posts/How-do-I-get-my-4gee-unlocked/m-p/1066893#M258297 Sheff_w_nick4ev 2021-07-30T18:43:51Z https://community.ee.co.uk/t5/Archived-Posts/How-do-I-get-my-4gee-unlocked/m-p/1066895#M258298 <P>To unlock a 2nd-hand device you need to call Customer Services on<SPAN>&nbsp;</SPAN><STRONG><U>+44 800 956 6000 (option 2, option 4)</U></STRONG><SPAN>&nbsp;</SPAN>to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will&nbsp;take payment (of £8.99) from any<SPAN>&nbsp;</SPAN><STRONG>valid UK bank card</STRONG>.</P> <P>&nbsp;</P> <P>Once the process has been started you will receive an email from the Unlocking Team to process the unlock.&nbsp;It can take up to 10 days to complete the unlock.</P> <P>&nbsp;</P> <P><STRONG>But even so beware that EE could still refuse to unlock it. Many devices sold 2nd-hand have been reported lost or stolen, have been sold by the original owner when under 6 months old without EE's permission or have money owing on them.</STRONG></P> <P>&nbsp;</P> <P><STRONG>If that is the case your only remedy is against whoever you got the device from.</STRONG></P> Fri, 30 Jul 2021 19:20:09 GMT https://community.ee.co.uk/t5/Archived-Posts/How-do-I-get-my-4gee-unlocked/m-p/1066895#M258298 XRaySpeX 2021-07-30T19:20:09Z