https://community.ee.co.uk/t5/Archived-Posts/Broken-phone/m-p/1064953#M258203 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1979611">@Rhyssmith94</a>&nbsp;</P> <P><BR />Welcome to the EE community</P> <P>&nbsp;</P> <P>Details of the claims process for EE insurance are on <A href="https://ee.co.uk/help/help-new/managing-and-using-my-account/warranty-and-insurance/how-do-i-make-an-insurance-claim" target="_blank" rel="noopener">this EE help page</A>&nbsp;</P> <P>&nbsp;</P> <P>You can either claim online on the page I've linked, or call EE C/S on either 150 (from your mobile) or 0800 0798586 (from any other phone)</P> Tue, 20 Jul 2021 17:27:36 GMT bristolian 2021-07-20T17:27:36Z https://community.ee.co.uk/t5/Archived-Posts/Broken-phone/m-p/1064948#M258202 <P>My phone is not working right and keeps doing random colours all over my screen and getting worse to the point I can't see anything I have insurance through ee how do I go about using this to get a replacement phone&nbsp;</P> Tue, 20 Jul 2021 17:10:45 GMT https://community.ee.co.uk/t5/Archived-Posts/Broken-phone/m-p/1064948#M258202 Rhyssmith94 2021-07-20T17:10:45Z https://community.ee.co.uk/t5/Archived-Posts/Broken-phone/m-p/1064953#M258203 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1979611">@Rhyssmith94</a>&nbsp;</P> <P><BR />Welcome to the EE community</P> <P>&nbsp;</P> <P>Details of the claims process for EE insurance are on <A href="https://ee.co.uk/help/help-new/managing-and-using-my-account/warranty-and-insurance/how-do-i-make-an-insurance-claim" target="_blank" rel="noopener">this EE help page</A>&nbsp;</P> <P>&nbsp;</P> <P>You can either claim online on the page I've linked, or call EE C/S on either 150 (from your mobile) or 0800 0798586 (from any other phone)</P> Tue, 20 Jul 2021 17:27:36 GMT https://community.ee.co.uk/t5/Archived-Posts/Broken-phone/m-p/1064953#M258203 bristolian 2021-07-20T17:27:36Z https://community.ee.co.uk/t5/Archived-Posts/Broken-phone/m-p/1065000#M258204 <P>Welcome to the community, <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1979611">@Rhyssmith94</a>.</P> <P>&nbsp;</P> <P>Sorry to hear about your phone. Please take a look at the page that <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/43656">@bristolian</a> posted, you should get all of the information you need from there. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Chris</P> Wed, 21 Jul 2021 06:33:30 GMT https://community.ee.co.uk/t5/Archived-Posts/Broken-phone/m-p/1065000#M258204 Christopher_G 2021-07-21T06:33:30Z