topic Re: How can I unlock my EE phone that I have ? in Archived Posts

How can I unlock my EE phone that I have ?

hbuckley — Mon, 19 Jul 2021 11:03:33 GMT

A while ago a friend of mine gave me a Huawei Phone. Its a P20 and its on EE. I need to get this off EE and onto another network but neither I or my friend has an EE account and I am told that he has no further details of the phone or its contract etc.

How can I go about this and will there be a cost ?

Regards : xxxxx xxxxxxx

[mod edit: please do not post personal information on the public board. Thanks!]

Re: How can I unlock my EE phone that I have ?

Chris_B — Mon, 19 Jul 2021 12:14:48 GMT

@hbuckley you need to call customer services to request this to be unlocked there will be a unlocking fee of £8.99 and it will take up to 10 days. This is your only option with a secondhand device.

Re: How can I unlock my EE phone that I have ?

hbuckley — Mon, 19 Jul 2021 12:45:14 GMT

Hi

Thank you for the information - appreciated .

Harry