topic Re: Hawawei unlock Sim code asked for 3 weeks ago still waiting in Archived Posts

Hawawei unlock Sim code asked for 3 weeks ago still waiting

Vellatutchai — Wed, 16 Jun 2021 09:11:58 GMT

Leanne_T — Wed, 16 Jun 2021 09:39:14 GMT

Thanks for coming to the community.

Did you request the unlock code by calling our Mobile Care team or through your My EE account?

Speak soon 🙂

Leanne.

Vellatutchai — Wed, 16 Jun 2021 16:26:47 GMT

Yes I rang and requested it. My P30 pro is dual Sim but I can only use one Sim.

They told me on phone I would receive an email in 10 days

Leanne_T — Wed, 16 Jun 2021 16:37:26 GMT

Thanks for coming back to me.

If you have not received the email, please get back in touch with our Mobile Care team, they will get this looked into for you 🙂

Let me know how you get on.

Leanne.