topic Re: Forgot pin! Phone locked! in Archived Posts

Forgot pin! Phone locked!

Earreys — Sun, 13 Jun 2021 20:42:16 GMT

Hi, my son has put the wrong pin into his phone too many times now it’s locked? Anyone know how we can resolve this pls!! We don’t have access to a laptop/pc..

many Thanks

Re: Forgot pin! Phone locked!

XRaySpeX — Sun, 13 Jun 2021 20:57:47 GMT

@Earreys : You'll find the PUK, to unblock your SIM after too many incorrect PIN attempts, in your online MyEE under Account Settings / Unlock your SIM.

Re: Forgot pin! Phone locked!

Jon_K — Mon, 14 Jun 2021 07:04:33 GMT

Hi @Earreys.

Welcome to the community.

Have you managed to get your PUK from your My EE Account?

If so, has this helped?

Jon