https://community.ee.co.uk/t5/Archived-Posts/phone-upgrade/m-p/1057338#M257801 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1899413">@alynadavidson12</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>I'm sorry to hear you are having issues upgrading online. Please get in touch on <STRONG>150</STRONG> so our Customer Care Team can help.</P> <P>&nbsp;</P> <P>James</P> Sat, 12 Jun 2021 06:48:38 GMT James_B 2021-06-12T06:48:38Z https://community.ee.co.uk/t5/Archived-Posts/phone-upgrade/m-p/1057319#M257800 <P>I'm trying to upgrade my phone to the new Pixel 5; however, I don't have a standard upgrade available, only the trade upgrade, which is fine, but when I try and upgrade, it says the page is missing/error.</P> Fri, 11 Jun 2021 22:38:28 GMT https://community.ee.co.uk/t5/Archived-Posts/phone-upgrade/m-p/1057319#M257800 alynadavidson12 2021-06-11T22:38:28Z https://community.ee.co.uk/t5/Archived-Posts/phone-upgrade/m-p/1057338#M257801 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1899413">@alynadavidson12</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>I'm sorry to hear you are having issues upgrading online. Please get in touch on <STRONG>150</STRONG> so our Customer Care Team can help.</P> <P>&nbsp;</P> <P>James</P> Sat, 12 Jun 2021 06:48:38 GMT https://community.ee.co.uk/t5/Archived-Posts/phone-upgrade/m-p/1057338#M257801 James_B 2021-06-12T06:48:38Z