topic Re: Administrator in Archived Posts

Administrator

Webby18 — Thu, 27 May 2021 23:10:03 GMT

My kids were playing with my fone and I have no idea how they did it but since they had it it's not letting me do certain things saying "this phone is managed by your administrator ". Some app called "mobi control" has something to do with it. Can you help me pls

Re: Administrator

Webby18 — Thu, 27 May 2021 23:03:47 GMT

Can you pls tell me how to get/ask for technical support

Re: Administrator

Leanne_T — Fri, 28 May 2021 07:26:52 GMT

Hi @Webby18

Welcome to the community.

I will certainly see what I can do to help, which phone do you have?

Also, what are you unable to access?

Thanks 🙂

Leanne.

Re: Administrator

Webby18 — Fri, 28 May 2021 21:28:10 GMT

It's a Samsung a20e . There's a few things I can't access ie: can't let anyone use my hot spot and its says your administrator does not allow this. Iv also got an app since it started called mobi control and it doesn't let me uninstall it

Re: Administrator

Jon_K — Sat, 29 May 2021 07:02:38 GMT

Thanks @Webby18.

Does this app ask you for a password when you try to make changes?

What happens when you try to delete the app?

Jon