topic Oppo A72 in Archived Posts

Oppo A72

maffa1 — Thu, 13 May 2021 15:48:54 GMT

Is anyone else having problems with the camera and viewing pics/video's on the oppo A72, I can take pics and video's but it won't show them or open them at all, it won't open my SD card either, I had this phone specifically for the camera and it's totally unfit for purpose

Re: Oppo A72

maffa1 — Thu, 13 May 2021 15:52:52 GMT

Re: Oppo A72

Leanne_T — Thu, 13 May 2021 16:00:21 GMT

Hi @maffa1

Thanks for coming to the community.

Do you get an error message when you try and view your pictures and videos?

Are they stored on the SD card or the phone memory?

Thanks 🙂

Leanne.

Re: Oppo A72

maffa1 — Thu, 13 May 2021 16:01:57 GMT

On phone and on SD card, as soon as I've taken a pic it says unable to load

Re: Oppo A72

Leanne_T — Thu, 13 May 2021 16:07:01 GMT

Hi @maffa1

Thanks for the quick reply.

Could you try the steps in the OPPO Support page, to see if this helps you access the photos?

Let me know how you get on.

Leanne.

Re: Oppo A72

Holmesweetholme — Fri, 14 May 2021 10:26:29 GMT

Me too. Can't open the camera since the system update last week. Hoping for a fixx soon

Re: Oppo A72

Leanne_T — Fri, 14 May 2021 11:40:10 GMT

Afternoon @Holmesweetholme

Thanks for coming to the community.

Have you tried the steps on the OPPO Support page?

Have you reported this to OPPO?

Thanks 🙂

Leanne.

Re: Oppo A72

maffa1 — Sat, 15 May 2021 08:39:32 GMT

I'm not very tech savvy being an old codger lol hoping for an update to fix or I'll nip it into the local EE shop in the week, thanks for the replies and help though,

Dave Matthews

Re: Oppo A72

maffa1 — Sat, 15 May 2021 10:21:01 GMT

Sorted majority of the problems, still having hiccups with the camera just closing down but my main problem was a corrupted SD card, even expensive top of the range SD cards can pack in🙂

Thanks for your help

Dave Matthews