topic Re: Find My Phone in Archived Posts

Find My Phone

JonnoTheLad — Thu, 13 May 2021 17:40:13 GMT

I seem to have an issue when I select Locate Phone from the Find my Phone app on the S Watch 3 4GEE Model, it says 'couldn't find your Phone?

Chris_B — Thu, 13 May 2021 18:37:45 GMT

@JonnoTheLad Is your phone switched on ?

JonnoTheLad — Fri, 14 May 2021 10:22:06 GMT

Leanne_T — Fri, 14 May 2021 11:15:56 GMT

Thanks for posting.

Is the Galaxy watch paired to your device?

Thanks 🙂

Leanne.

JonnoTheLad — Fri, 14 May 2021 12:04:01 GMT

Leanne_T — Fri, 14 May 2021 12:06:55 GMT

In this case, please get in touch with our Mobile Care team and they can run through some troubleshooting with you.

Or, you can contact Samsung on the Galaxy Watch, support page.

Let me know how you get on.

Leanne 🙂