topic Re: Message in Archived Posts

Message

Walldavid88 — Tue, 04 May 2021 10:43:36 GMT

Hi I received a black and white pop up on my phone screen with a white arrow and a white call word and name in the black and White pop up under I add the same with a white arrow and white call word and some numbers to call it back I did have my WiFi calling switch on has this kind of message come from my WiFi calling being switch on can someone help me with this question has I haven't seen this kind of pop on my phone screen before

Re: Message

XRaySpeX — Tue, 04 May 2021 12:20:56 GMT

It might help to post an image of it,

Re: Message

Walldavid88 — Tue, 04 May 2021 12:24:56 GMT

Hi thank you for your reply how do I submit a image so I can show you thank you

Re: Message

Chris_B — Tue, 04 May 2021 12:30:36 GMT

@Walldavid88 Use this icon to post a image from your pictures

Re: Message

XRaySpeX — Tue, 04 May 2021 12:30:31 GMT

Use the Camera icon above your text to upload an image file to here.

Re: Message

Walldavid88 — Tue, 04 May 2021 12:39:05 GMT

Hi this is a drawing of what I saw on phones screen I didn't think at the time to screen shot the image I saw the name and number might not be the right name and number I saw on my screen but the image I am showing you is the kind of image I saw thank you for your help I will wait for your reply to what this could be and how it got on my phone thank you

Re: Message

Walldavid88 — Tue, 04 May 2021 12:53:07 GMT

Thanks

Re: Message

Walldavid88 — Tue, 04 May 2021 13:25:54 GMT

Hi this is the image I saw on my phone screen I didn't think at the time to take a screen shot of it this is a drawing of what I saw on my phone screen the name and number might not be right the image is its what I saw on my phones screen I will wait for your reply to let me know what this is and how it got on my phone screen thanks

Re: Message

James_B — Tue, 04 May 2021 14:12:01 GMT

Hi @Walldavid88,

Welcome to the EE Community. 🙂

Which app were you using when you saw the popup?

Do the same notifications show in your call history?

James

Re: Message

Walldavid88 — Tue, 04 May 2021 14:57:09 GMT

Hi thanks for your reply I was my a normal phone call to my friend later on I noticed this pop up I didn't take a screenshot of it at the time but the image I am showing you is a drawing of what pop up on my phone screen the name and number is not right but the image I am showing you is this what I saw on my phone screen later on I was checking my phone call settings and I noticed my WiFi calling was switched on has this pop up come from me having my WiFi calling switch on has I have never seen this kind of pop up before can kindly tell where this kind of image would have come from and how it got on my phone I will wait for your reply thanks

Re: Message

Walldavid88 — Tue, 04 May 2021 15:05:11 GMT

Also James I did check my call history there was no incoming calls or missed calls in my call history there was only the call out what I made to a friend hopefully you can find out for me where this pop up came from thanks

Re: Message

Christopher_G — Tue, 04 May 2021 16:02:21 GMT

I don't think I've ever seen a pop up like that before, @Walldavid88 and although your drawing is very helpful, it isn't quite the same as seeing a screenshot.

What kind of phone are you using?

Chris

Re: Message

Walldavid88 — Tue, 04 May 2021 16:09:36 GMT

Hi I am using a imo phone device hopefully you can find out what this pop up is and where has it come from to get on my phone I will wait for your reply thanks

Re: Message

Christopher_G — Tue, 04 May 2021 16:21:43 GMT

I've had a search around the internet and cannot find anything similar, @Walldavid88.

It could be from an app or your phone browser. If you see if pop up again, please try and take a screenshot of it and we'll do our best to help further.

Chris

Re: Message

Walldavid88 — Tue, 04 May 2021 16:28:42 GMT

Hi thanks for your reply and doing a sreach on it if you do have some more free time when you ave time I would be grateful if you could do a bit more searches has I ave no idea my self what this is I will leave it with you see what you can come up with thanks

Re: Message

Walldavid88 — Tue, 04 May 2021 16:32:45 GMT

Like I said I didn't think about taking a screenshot at the time that's why I sent you the drawing to show what it looks like I haven't seen the message again since I first see it

Re: Message

Walldavid88 — Thu, 06 May 2021 05:58:58 GMT

Hi I haven't found my answer to my question but I looked online and found these messages like I have early when I made a call to my friend also I did dail the wrong number once or twice when I was phoneing my friend and later on I noticed that my WiFi calling was switch on so do you think these messages I am showing you could be the answer to my problem what I seen on my phone screen could anyone kindly let me know if is could be the answer thanks

Re: Message

Chris_B — Thu, 06 May 2021 06:31:17 GMT

@Walldavid88 First off what your issue????

Call divert/call forwarding is for you to set up when you receive calls they get diverted to a different phone number.

WiFi calling just gives you signal on your device when you have no or poor cellular signal. Basically you can still use your phone to make/receive calls/texts.

Re: Message

Walldavid88 — Thu, 06 May 2021 07:34:29 GMT

Hi just received you message I was calling a friend up and later on I noticed that my WiFi calling was switch on between calls to my friend I noticed this kind of pop up on my phone screen the name on the drawing I am showing you might not be right and the number I saw has well the the idea of the drawing is what I saw on my phone screen here is a other picture of what the number looked like when I received the pop up on my phone screen I have no idea what this is and where it has come from and now it got on my phone I have sent you the drawing of what it looked like has I didn't think at the time to take a screenshot of it and like I have already said I am sending you a picture also of what the number may have looked like on the pop up on my phone screen hopefully you can find the answer for me to what this was thank you I will wait for your reply

Re: Message

Leanne_T — Thu, 06 May 2021 09:40:48 GMT

Hi @Walldavid88

Thanks for coming back to us.

Has this happened on another call?

Did you use an app to make the call? such as WhatsApp or Skype, when you seen the message?

Thanks.

Leanne.