https://community.ee.co.uk/t5/Archived-Posts/Sort-My-phone-out/m-p/1045361#M257204 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1775018">@TheBadDog</a>&nbsp;</P> <P><BR />What's the issue you're having with your phone? If you can explain what phone you have, and what the problem is, perhaps the community can assist you.</P> Sat, 17 Apr 2021 22:19:41 GMT bristolian 2021-04-17T22:19:41Z https://community.ee.co.uk/t5/Archived-Posts/Sort-My-phone-out/m-p/1045349#M257203 <P>You sent me a brick I'm not paying my contract or the claim charge until you send me a free new one</P> Sat, 17 Apr 2021 20:14:05 GMT https://community.ee.co.uk/t5/Archived-Posts/Sort-My-phone-out/m-p/1045349#M257203 TheBadDog 2021-04-17T20:14:05Z https://community.ee.co.uk/t5/Archived-Posts/Sort-My-phone-out/m-p/1045361#M257204 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1775018">@TheBadDog</a>&nbsp;</P> <P><BR />What's the issue you're having with your phone? If you can explain what phone you have, and what the problem is, perhaps the community can assist you.</P> Sat, 17 Apr 2021 22:19:41 GMT https://community.ee.co.uk/t5/Archived-Posts/Sort-My-phone-out/m-p/1045361#M257204 bristolian 2021-04-17T22:19:41Z https://community.ee.co.uk/t5/Archived-Posts/Sort-My-phone-out/m-p/1045579#M257205 <P>I damaged my old pixel 3 so obviously I used my cover to exchange it for a replacement EE have sent me a damaged phone that wont connect my sim and keeps shutting the wifi off so I cant use it for anything.... I put it in here not as really a discussion but because they wont allow me to make a complaint... I believe the only reason I have this phone sent out is because i have my upgrade next month and they have done this purposefully because my free upgrade is available soon.... it's ridiculous so if they wanna play games I'll play too&nbsp;</P> Sun, 18 Apr 2021 22:50:13 GMT https://community.ee.co.uk/t5/Archived-Posts/Sort-My-phone-out/m-p/1045579#M257205 TheBadDog 2021-04-18T22:50:13Z https://community.ee.co.uk/t5/Archived-Posts/Sort-My-phone-out/m-p/1045620#M257206 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1775018">@TheBadDog</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Have you let <A href="https://ee.co.uk/help/help-new/get-in-touch" target="_blank">Customer Care</A> know your replacement phone is faulty?</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Mon, 19 Apr 2021 06:56:43 GMT https://community.ee.co.uk/t5/Archived-Posts/Sort-My-phone-out/m-p/1045620#M257206 James_B 2021-04-19T06:56:43Z