topic Hackers have taken over my phone number in Archived Posts

Hackers have taken over my phone number

andy5060 — Sun, 18 Apr 2021 05:54:16 GMT

Hackers have taken over my phone number....I cannot make nor receive calls. I have cancelled the direct debit....

Re: Hackers have taken over my phone number

Chris_B — Sun, 18 Apr 2021 07:08:00 GMT

@andy5060 Just because you can not make or receive calls it doesn’t mean your device/number has been hacked. There could be a network issue in your area. Cancellation of the DD could end up with you having a bad credit rating and the bill being passed on to a debt collection company and they’ll put there own costs on the bill also.

Your contract and bill still have to be honoured each month.

Have at look at THIS to see if there is a network issue in your area, use the check network tab,

it could even be your sim if faulty and you need a new one.

It could even be your phone that’s at fault.

Re: Hackers have taken over my phone number

Christopher_G — Sun, 18 Apr 2021 08:07:38 GMT

Hi @andy5060

Welcome to the community.

I see @Chris_B has given you some brilliant advice. Could you give us a little more information about why you think your phone has been hacked?

Chris