https://community.ee.co.uk/t5/Archived-Posts/How-to-contact-EE-without-a-phone/m-p/1042710#M257123 <P>Try calling the Freephone no. in my sig. over Skype. It should be free.</P> Wed, 07 Apr 2021 10:51:47 GMT XRaySpeX 2021-04-07T10:51:47Z https://community.ee.co.uk/t5/Archived-Posts/How-to-contact-EE-without-a-phone/m-p/1042697#M257122 <P>I got a new phone after mine broke last month, I claimed on insurance and the a refurbished device arrived, and I paid. Now the refurbished device isn't working either. Been through the whole thing with the tech team and they gave me number for insurance. I don't have phone to call now though (partner and I on opposite shifts just now) so how can I speak to the insurance team online?</P><P>&nbsp;</P><P>Tried opening a live chat but it won't work.</P> Wed, 07 Apr 2021 10:11:46 GMT https://community.ee.co.uk/t5/Archived-Posts/How-to-contact-EE-without-a-phone/m-p/1042697#M257122 l29 2021-04-07T10:11:46Z https://community.ee.co.uk/t5/Archived-Posts/How-to-contact-EE-without-a-phone/m-p/1042710#M257123 <P>Try calling the Freephone no. in my sig. over Skype. It should be free.</P> Wed, 07 Apr 2021 10:51:47 GMT https://community.ee.co.uk/t5/Archived-Posts/How-to-contact-EE-without-a-phone/m-p/1042710#M257123 XRaySpeX 2021-04-07T10:51:47Z