topic English in Archived Posts

English

Vix11 — Fri, 02 Apr 2021 01:57:28 GMT

Need my fone to take my 02 simcard

Re: English

XRaySpeX — Fri, 02 Apr 2021 02:00:59 GMT

Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different. Was it originally on contract or PAYG? How old is it? EE won't unlock contract devices less than 6 months old.

Re: English

Vix11 — Fri, 02 Apr 2021 02:32:29 GMT

Yeah it’s my fone I got it given off my mam that as now died

Sent from my iPhone

Re: English

XRaySpeX — Fri, 02 Apr 2021 03:46:10 GMT

To unlock a 2nd-hand phone you need to call Customer Services on +44 800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid UK bank card.

Once the process has been started you will receive an email from the Unlocking Team to process the unlock. It can take up to 10 days to complete the unlock.