Help!!

TrAcI26 — Wed, 31 Mar 2021 22:03:59 GMT

I've just got my upgrade s21.. from s9+ and It won't connect to my data.. also my sons phone wont send messages 😒his is a brand new line too.. stressing me out now like!! Any suggestions on what to do?

Re: Help!!

Leanne_T — Thu, 01 Apr 2021 09:26:00 GMT

Hi @TrAcI26

Thanks for posting on the community.

To help you with both phones, could I take some further details 🙂

What happens when you try and connect to data?

Is your son unable to send messages to all numbers?

Can he make calls and receive texts?

Hope to hear back from you soon 🙂

Leanne.

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Help!!

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