topic Re: Wifi issues in Archived Posts

Wifi issues

hungategirl — Tue, 23 Mar 2021 18:00:55 GMT

Have no Internet connection in the bedroom. Live in an apartment. Have to use my data. Any suggestions?

bristolian — Tue, 23 Mar 2021 18:09:01 GMT

Hi @hungategirl and welcome to the community

The EE mobile network has no involvement with the WiFi connection between your phone and the router.

Can you explain the problem you're having - is your phone not finding the router's WiFi network? Or having problems connecting to it?

Are you able to connect to the same router from other devices?

XRaySpeX — Tue, 23 Mar 2021 18:29:33 GMT

Are you talking about a BB connection?

JOMO7 — Wed, 24 Mar 2021 20:23:10 GMT

From your apartment bedroom, can your device detect any of the routers you have a wi-fi key for?

Can you estimate how far in the bedroom you are from a router you have permission to connect to?