https://community.ee.co.uk/t5/Archived-Posts/One-Plus-7-5g/m-p/1039032#M256792 <P>I have had my Oneplus 7 pro 5G for just under a year. Since having it I have had to send it back with a camera fault, the battery drains very quick (I am realistic on how much battery power uses but it simply isn't lasting the time it was 6 months ago) and now I am having a number of apps just not working. These apps range from emails, skybet, very, instagram and a couple of games. I reinstall the apps, clear the data and cache but it does not solve it.&nbsp;</P><P>&nbsp;</P><P>I am loathed to send the phone in for repair and be without a phone along with losing all the data, does anyone have any solutions or do I need a new handset. It is safe to say this will be the last oneplus I have</P> Tue, 23 Mar 2021 10:03:04 GMT Lmayes 2021-03-23T10:03:04Z https://community.ee.co.uk/t5/Archived-Posts/One-Plus-7-5g/m-p/1039032#M256792 <P>I have had my Oneplus 7 pro 5G for just under a year. Since having it I have had to send it back with a camera fault, the battery drains very quick (I am realistic on how much battery power uses but it simply isn't lasting the time it was 6 months ago) and now I am having a number of apps just not working. These apps range from emails, skybet, very, instagram and a couple of games. I reinstall the apps, clear the data and cache but it does not solve it.&nbsp;</P><P>&nbsp;</P><P>I am loathed to send the phone in for repair and be without a phone along with losing all the data, does anyone have any solutions or do I need a new handset. It is safe to say this will be the last oneplus I have</P> Tue, 23 Mar 2021 10:03:04 GMT https://community.ee.co.uk/t5/Archived-Posts/One-Plus-7-5g/m-p/1039032#M256792 Lmayes 2021-03-23T10:03:04Z https://community.ee.co.uk/t5/Archived-Posts/One-Plus-7-5g/m-p/1039080#M256793 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/767048">@Lmayes</a></P> <P>&nbsp;</P> <P>Thanks for coming back to the community.&nbsp;</P> <P>&nbsp;</P> <P>How long have you been having a problem with the apps?&nbsp;</P> <P>&nbsp;</P> <P>Have you tried <A href="https://support.oneplus.com/app/answers/detail/a_id/35/~/how-to-backup-your-data%3F" target="_blank">backing up your data and performing a factory reset</A> on the phone to see if this increases the battery life?&nbsp;</P> <P>&nbsp;</P> <P>Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Leanne.</P> Tue, 23 Mar 2021 12:05:48 GMT https://community.ee.co.uk/t5/Archived-Posts/One-Plus-7-5g/m-p/1039080#M256793 Leanne_T 2021-03-23T12:05:48Z