topic UNLOCK CODE NOT WORKING in Archived Posts

UNLOCK CODE NOT WORKING

wigan3r — Fri, 12 Mar 2021 18:32:53 GMT

I have an old out of contract Note 9 that I have given to one of my kids to use. We have a none EE sim to use but the unlock code provided on email does not work! Please help!

Re: UNLOCK CODE NOT WORKING

Chris_B — Fri, 12 Mar 2021 18:37:02 GMT

@wigan3r Where did you get this code from ? Was it from EE ? Have you put the other network sim in the device and then entered the unlock code via the phone dial keypad?

Word of warning do not keep trying to enter the code as it can freeze up the device if it’s wrong and you’ll then need a different code to unlock the device so you can put the network unlock code in.

Re: UNLOCK CODE NOT WORKING

wigan3r — Fri, 12 Mar 2021 18:39:01 GMT

Hi yes the code was from EE via email. tried it twice wont accept

Re: UNLOCK CODE NOT WORKING

Chris_B — Fri, 12 Mar 2021 18:45:14 GMT

@wigan3r And you are entering it exactly how it is in the email ?