topic Re: Type C charger not working in Archived Posts

Type C charger not working

anon17 — Thu, 04 Mar 2021 15:07:43 GMT

I purchased an official samsung charger from an EE store just under a year ago. At the time, I was told it had 2 years warranty where it would be replaced if it stopped working. For the last month or so, the charger wont work unless kept in one fixed position. Otherwise a message saying "Check your charger connection" is displayed. How would I go about getting a new charger as the store is currently closed?

Re: Type C charger not working

Leanne_T — Thu, 04 Mar 2021 16:01:57 GMT

Hi there @anon17

Thanks for coming to the community.

If you get in touch with Samsung they will be able to help you with the charger 🙂

Thanks.

Leanne.