topic Re: Phone turns off and powers back up in Archived Posts

Phone turns off and powers back up

Ro50 — Sat, 06 Feb 2021 18:18:32 GMT

Hello everyone can I get some help

Phone will power down and then power back up

Northerner — Sat, 06 Feb 2021 18:37:11 GMT

What phone do you have?

Thanks

Ro50 — Sat, 06 Feb 2021 21:34:04 GMT

Nokia 7 plus

Northerner — Sat, 06 Feb 2021 22:19:34 GMT

So it's stuck in a boot loop?

Have you tried booting into recovery and factory resetting? You will lose any unsaved data.

Thanks

Katie_B — Sun, 07 Feb 2021 09:28:26 GMT

Hello @Ro50.

Thanks for coming to the community.

Is your phone running on the latest software?

Katie 🙂