https://community.ee.co.uk/t5/Archived-Posts/Trade-in/m-p/1022335#M256045 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1492468">@Helen102</a>&nbsp; &nbsp;You’ll have to wait for it to arrive it doesn’t come with the new handset.&nbsp;</P> Fri, 29 Jan 2021 19:25:43 GMT Chris_B 2021-01-29T19:25:43Z https://community.ee.co.uk/t5/Archived-Posts/Trade-in/m-p/1022324#M256044 <P>I have just received my new Samsung S21 ultra and as part of my plan I need to trade in my Samsung Galaxy S10 plus but I haven't been sent a pre paid envelope to send it back or where it needs to go back too&nbsp;</P><P>&nbsp;</P><P>Many thanks&nbsp;</P><P>Helen</P> Fri, 29 Jan 2021 19:02:05 GMT https://community.ee.co.uk/t5/Archived-Posts/Trade-in/m-p/1022324#M256044 Helen102 2021-01-29T19:02:05Z https://community.ee.co.uk/t5/Archived-Posts/Trade-in/m-p/1022335#M256045 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1492468">@Helen102</a>&nbsp; &nbsp;You’ll have to wait for it to arrive it doesn’t come with the new handset.&nbsp;</P> Fri, 29 Jan 2021 19:25:43 GMT https://community.ee.co.uk/t5/Archived-Posts/Trade-in/m-p/1022335#M256045 Chris_B 2021-01-29T19:25:43Z https://community.ee.co.uk/t5/Archived-Posts/Trade-in/m-p/1022704#M256046 <P>I had a message within an hour of activation from ee saying that a returns bag was on its way and needs to be sent back by 13th February.&nbsp;</P> Sat, 30 Jan 2021 15:00:15 GMT https://community.ee.co.uk/t5/Archived-Posts/Trade-in/m-p/1022704#M256046 Steven55 2021-01-30T15:00:15Z