topic SIM card keeps disconnecting in Archived Posts

SIM card keeps disconnecting

Davehyett — Thu, 28 Jan 2021 19:23:26 GMT

My SIM card keeps disconnecting, I can be in the middle of a call and it will disconnect me with a no SIM card. I’ve taken it out , cleaned it etc but keeps happening

Re: SIM card keeps disconnecting

Chris_B — Thu, 28 Jan 2021 20:05:50 GMT

@Davehyett Sounds like you need to request a replacement SIM card, please read THIS

Re: SIM card keeps disconnecting

Jon_K — Fri, 29 Jan 2021 08:37:07 GMT

Hi @Davehyett.

Welcome to the community.

Are you able to try your SIM card in another phone?

This would help us to tell if the problem is with your SIM card or your phone.

Jon

Re: SIM card keeps disconnecting

Kirigaya_Kazuto — Fri, 29 Jan 2021 08:39:31 GMT

This is the correct course of action ^^