topic Fingerprint gets deleted upon restart in Archived Posts

Fingerprint gets deleted upon restart

Mr_Tree — Sun, 24 Jan 2021 17:34:49 GMT

Hi there

I recently got the Sony Xperia 5 II had it just over a month and have noticed since I got the device that my fingerprint gets deleted every time the device restarts or gets turned off which is very annoying. If anyone knows about this and knows how to fix it before I have to resort to getting the phone replaced it would be of grate help.

Re: Fingerprint gets deleted upon restart

Kirigaya_Kazuto — Sun, 24 Jan 2021 17:49:31 GMT

That seems like a software bug to me, so replacing the phone will not help - Is your phone up to date OS wise?

Fingerprint sensor unreliable on 5 II : SonyXperia (reddit.com)

Appalling Fingerprint reader | XDA Developers Forums (xda-developers.com)

Re: Fingerprint gets deleted upon restart

Mr_Tree — Sun, 24 Jan 2021 20:43:55 GMT

Yes it's up to date