https://community.ee.co.uk/t5/Archived-Posts/Upgrade-query/m-p/1019572#M255931 <P>Welcome to the community, <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1539128">@Bramhambabe</a></P> <P>&nbsp;</P> <P>I'm not sure why you would have a charge for broadband if you were upgrading a phone. It may be worth calling our <A href="https://ee.co.uk/help/help-new/get-in-touch" target="_blank">Mobile Care team</A> to discuss this.</P> <P><BR /> Chris</P> Sat, 23 Jan 2021 14:52:23 GMT Christopher_G 2021-01-23T14:52:23Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade-query/m-p/1019545#M255930 <P>Paid an additional cost for an upgrade plus delivery yesterday - all fine, but on the credit card there is a 1p charge for EE Broadband which I don't recall discussing.</P><P>Any ideas why this has been debited?</P> Sat, 23 Jan 2021 13:09:01 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade-query/m-p/1019545#M255930 Bramhambabe 2021-01-23T13:09:01Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade-query/m-p/1019572#M255931 <P>Welcome to the community, <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1539128">@Bramhambabe</a></P> <P>&nbsp;</P> <P>I'm not sure why you would have a charge for broadband if you were upgrading a phone. It may be worth calling our <A href="https://ee.co.uk/help/help-new/get-in-touch" target="_blank">Mobile Care team</A> to discuss this.</P> <P><BR /> Chris</P> Sat, 23 Jan 2021 14:52:23 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade-query/m-p/1019572#M255931 Christopher_G 2021-01-23T14:52:23Z