https://community.ee.co.uk/t5/Archived-Posts/New-mobile/m-p/1018867#M255901 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1530228">@Shop</a>&nbsp; How long have you had this device? &nbsp;What device is it ? &nbsp;have you turned on mute on the device? &nbsp; have you tried a factory reset on the device? &nbsp;</P> Thu, 21 Jan 2021 19:06:21 GMT Chris_B 2021-01-21T19:06:21Z https://community.ee.co.uk/t5/Archived-Posts/New-mobile/m-p/1018829#M255900 <P>My Huawei mobile phone hasn't worked today there's a problem with the sound I've checked the settings option and the sounds not indicating that it's off and the vibratory indication isn't highlighted as on but I have had no sound for when I receive a text or call so something is not quite right with this model do I just need a new phone as I work and have family who get in touch daily please email me on xxxxxxxx.xxxxxxx@btinternet.com&nbsp;</P> <P>&nbsp;</P> <P>[mod edit: please do not post personal information on the public board. Thanks!]</P> Thu, 21 Jan 2021 18:50:57 GMT https://community.ee.co.uk/t5/Archived-Posts/New-mobile/m-p/1018829#M255900 Shop 2021-01-21T18:50:57Z https://community.ee.co.uk/t5/Archived-Posts/New-mobile/m-p/1018867#M255901 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1530228">@Shop</a>&nbsp; How long have you had this device? &nbsp;What device is it ? &nbsp;have you turned on mute on the device? &nbsp; have you tried a factory reset on the device? &nbsp;</P> Thu, 21 Jan 2021 19:06:21 GMT https://community.ee.co.uk/t5/Archived-Posts/New-mobile/m-p/1018867#M255901 Chris_B 2021-01-21T19:06:21Z