topic BT Sport Ultimate in Archived Posts

BT Sport Ultimate

Rikster75 — Thu, 21 Jan 2021 13:34:03 GMT

I’m paying EE for BT Sport Ultimate on large screen, but inside the settings of the BT app it says I’m not on ultimate, can anyone help me with this please.

Re: BT Sport Ultimate

Christopher_G — Thu, 21 Jan 2021 16:32:47 GMT

Hi @Rikster75

Welcome to the community.

Which BT Sport option is selected in your My EE account?

Chris

Re: BT Sport Ultimate

Rikster75 — Thu, 21 Jan 2021 17:18:47 GMT

It says in my account that I have BT Sport Ultimate and Large Screen

Re: BT Sport Ultimate

Christopher_G — Thu, 21 Jan 2021 17:29:18 GMT

OK thanks, @Rikster75

It may be worth speaking to our Tech Gurus so that they can check how you're set up on our systems.

Chris