https://community.ee.co.uk/t5/Archived-Posts/Repair-refunded/m-p/1015035#M255789 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1469278">@Kwaugh</a>.&nbsp;</P> <P>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>&nbsp;</P> <P>I would recommend ringing our technical care team who can look into this further and check the status of your repair.&nbsp;</P> <P>&nbsp;</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 12 Jan 2021 10:23:09 GMT Katie_B 2021-01-12T10:23:09Z https://community.ee.co.uk/t5/Archived-Posts/Repair-refunded/m-p/1014995#M255788 <P>My phone is currently with the repair centre, I was given the option to pay for it to be fixed or for it to be returned unfixed. I chose fixed and paid the money 5 days ago but today I have had the money refunded, with no reason why?</P><P>&nbsp;</P><P>Has anyone had this happen or know why this could be?</P> Tue, 12 Jan 2021 09:29:11 GMT https://community.ee.co.uk/t5/Archived-Posts/Repair-refunded/m-p/1014995#M255788 Kwaugh 2021-01-12T09:29:11Z https://community.ee.co.uk/t5/Archived-Posts/Repair-refunded/m-p/1015035#M255789 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1469278">@Kwaugh</a>.&nbsp;</P> <P>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>&nbsp;</P> <P>I would recommend ringing our technical care team who can look into this further and check the status of your repair.&nbsp;</P> <P>&nbsp;</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 12 Jan 2021 10:23:09 GMT https://community.ee.co.uk/t5/Archived-Posts/Repair-refunded/m-p/1015035#M255789 Katie_B 2021-01-12T10:23:09Z