https://community.ee.co.uk/t5/Archived-Posts/Phone-Repair/m-p/1014345#M255781 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1493938">@JadeNaomi92</a>&nbsp; If you’re paying insurance then just make claim. &nbsp;You’re not making a warranty claim so your device will not be fixed it’ll be exchanged. &nbsp;You’ll have to pay the upfront cost to make that claim and that’s it. &nbsp;</P> Sun, 10 Jan 2021 18:32:46 GMT Chris_B 2021-01-10T18:32:46Z https://community.ee.co.uk/t5/Archived-Posts/Phone-Repair/m-p/1014322#M255780 <P>Hello,</P><P>&nbsp;</P><P>I pay insurance with ee, will this cover the below phone repairs needed? I'm scared to send in if they might additionally charge me...</P><P>&nbsp;</P><P>-scratched front screen</P><P>-charger detects moisture everytime phone battery dies (this is an error as phone has not been near any liquids)</P><P>-battery life doesn't last very long</P><P>&nbsp;</P><P>Thank you for your help in this matter!</P> Sun, 10 Jan 2021 17:32:08 GMT https://community.ee.co.uk/t5/Archived-Posts/Phone-Repair/m-p/1014322#M255780 JadeNaomi92 2021-01-10T17:32:08Z https://community.ee.co.uk/t5/Archived-Posts/Phone-Repair/m-p/1014345#M255781 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1493938">@JadeNaomi92</a>&nbsp; If you’re paying insurance then just make claim. &nbsp;You’re not making a warranty claim so your device will not be fixed it’ll be exchanged. &nbsp;You’ll have to pay the upfront cost to make that claim and that’s it. &nbsp;</P> Sun, 10 Jan 2021 18:32:46 GMT https://community.ee.co.uk/t5/Archived-Posts/Phone-Repair/m-p/1014345#M255781 Chris_B 2021-01-10T18:32:46Z