topic Error 28 messages in Archived Posts

Error 28 messages

Issa01 — Fri, 01 Jan 2021 15:05:05 GMT

Hi, I just tried to send few messages and all of them have not been sent due to error 28. I checked the message centre number as suggested but still getting error 28. I restarted the phone but with no luck. The messages are short and to UK numbers. I on a monthly plan with unlimited txt and data. My phone is huaiwei.

Re: Error 28 messages

Northerner — Fri, 01 Jan 2021 16:28:51 GMT

Hi @Issa01

Are you in the UK?

Someone else had this same problem on Huawei but they were on PAYG. Have you checked your phone for updates?

I would also check EE Network Status Checker.

Thanks

Re: Error 28 messages

Issa01 — Sat, 02 Jan 2021 23:49:23 GMT

Thank you for your reply!

I am in the UK. The phone is updated and the Network Status Checker shows that everything is OK with the network in this area. 🤔

Re: Error 28 messages

bristolian — Sun, 03 Jan 2021 00:12:12 GMT

I have seen this error a few times, can you make & receive calls ok?

Have you tried restarting your phone?