https://community.ee.co.uk/t5/Archived-Posts/Message-on-start-about-new-mobile-plan/m-p/1009260#M255697 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1454536">@MrPea</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Sorry, I haven't been able to find a solution for this issue.</P> <P>&nbsp;</P> <P>I'd recommend contacting <A href="https://www.samsung.com/uk/support/" target="_blank">Samsung Support</A> to see if they can help.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Tue, 29 Dec 2020 11:35:26 GMT James_B 2020-12-29T11:35:26Z https://community.ee.co.uk/t5/Archived-Posts/Message-on-start-about-new-mobile-plan/m-p/1009172#M255696 <P>I have an s20+ ultra 5g. Every time I start up my phone I get a message: Search for your new mobile plan? I untick the box but it comes up each time. How do I stop it?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20201229-074838_Call settings.jpg" style="width: 1080px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/17118i211E1C4E84FA15EA/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_20201229-074838_Call settings.jpg" alt="Screenshot_20201229-074838_Call settings.jpg" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20201229-074838_Call settings.jpg" style="width: 1080px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/17119i26F6569469CE7B99/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_20201229-074838_Call settings.jpg" alt="Screenshot_20201229-074838_Call settings.jpg" /></span></P><P>&nbsp;</P> Tue, 29 Dec 2020 08:30:58 GMT https://community.ee.co.uk/t5/Archived-Posts/Message-on-start-about-new-mobile-plan/m-p/1009172#M255696 MrPea 2020-12-29T08:30:58Z https://community.ee.co.uk/t5/Archived-Posts/Message-on-start-about-new-mobile-plan/m-p/1009260#M255697 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1454536">@MrPea</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Sorry, I haven't been able to find a solution for this issue.</P> <P>&nbsp;</P> <P>I'd recommend contacting <A href="https://www.samsung.com/uk/support/" target="_blank">Samsung Support</A> to see if they can help.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Tue, 29 Dec 2020 11:35:26 GMT https://community.ee.co.uk/t5/Archived-Posts/Message-on-start-about-new-mobile-plan/m-p/1009260#M255697 James_B 2020-12-29T11:35:26Z