topic Battery charge and data issues in Archived Posts

Battery charge and data issues

CJM13 — Mon, 28 Dec 2020 03:37:16 GMT

Got Samsung S20+ back in March 2019 and over last week I've been having some major issues with battery loss and the use of my data.

I'm losing about 60% of my battery in about 3-4 hours compared to previously where battery would easily last about 16 hours... I have tried and still got in place a wide array of recommendations I regards to battery usage but its had no effect.

The data usage seems to be an intermittent issue where all data use stops working, including WiFi and in order to fix it I need to fully switch off the device for several minutes before turning back on again... any ideas?

Re: Battery charge and data issues

Northerner — Mon, 28 Dec 2020 06:32:23 GMT

Hi @CJM13

Have you checked your battery usage to establish what is draining your battery?

Your data sounds strange, best contacting Samsung support

https://www.samsung.com/uk/support/

Thanks