https://community.ee.co.uk/t5/Archived-Posts/Replacement-Phone/m-p/996414#M255471 <P>EE sent DPD to collect my phone for a repair.</P><P>I had been promised a replacement phone in the meantime.</P><P>They didn't send one and I can't call EE as I don't have a phone.</P><P>&nbsp;</P><P>Can anyone advise how to live chat with an EE representative to check what is going on?</P> Fri, 04 Dec 2020 15:39:27 GMT Jasonpswan 2020-12-04T15:39:27Z https://community.ee.co.uk/t5/Archived-Posts/Replacement-Phone/m-p/996414#M255471 <P>EE sent DPD to collect my phone for a repair.</P><P>I had been promised a replacement phone in the meantime.</P><P>They didn't send one and I can't call EE as I don't have a phone.</P><P>&nbsp;</P><P>Can anyone advise how to live chat with an EE representative to check what is going on?</P> Fri, 04 Dec 2020 15:39:27 GMT https://community.ee.co.uk/t5/Archived-Posts/Replacement-Phone/m-p/996414#M255471 Jasonpswan 2020-12-04T15:39:27Z https://community.ee.co.uk/t5/Archived-Posts/Replacement-Phone/m-p/996684#M255472 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/900758">@Jasonpswan</a>&nbsp;</P> <P>&nbsp;</P> <P>EE's <A href="https://ee.co.uk/help/contact-us" target="_blank" rel="noopener">contact us</A> page includes numbers you can use to call EE from any other UK phone.</P> <P>&nbsp;</P> <P>I'd recommend use of 0800 0798586</P> Fri, 04 Dec 2020 18:36:39 GMT https://community.ee.co.uk/t5/Archived-Posts/Replacement-Phone/m-p/996684#M255472 bristolian 2020-12-04T18:36:39Z