topic Re: Samsung watch in Archived Posts

Samsung watch

Paula34 — Tue, 24 Nov 2020 14:36:33 GMT

My Samsung watch will not work full only when it near my phone. Ee still haven't sorted it

Re: Samsung watch

Jon_K — Tue, 24 Nov 2020 16:39:01 GMT

Hi @Paula34.

Welcome to the community.

Have you reported this to our Tech Gurus?

What happens when you try and use the watch without the phone?

Jon

Re: Samsung watch

Paula34 — Tue, 24 Nov 2020 17:15:22 GMT

Yes I have and they keep saying its my reception but it isn't and you can not use anything on the watch as it won't connect so its unless and paying for something I cant use properly
Sent from Sky Yahoo Mail on Android

Re: Samsung watch

Jon_K — Tue, 24 Nov 2020 18:23:46 GMT

Thanks @Paula34.

Does your phone work on 4G in these areas?

Has the watch ever worked over 4G?

Jon

Re: Samsung watch

Paula34 — Tue, 24 Nov 2020 19:15:22 GMT

Yes the phone works in 4g areas the watch never has since I turned it on and tried to set it up

Sent from Sky Yahoo Mail on Android

Re: Samsung watch

Leanne_T — Wed, 25 Nov 2020 08:55:17 GMT

Hi @Paula34

Thanks for coming back to us.

I have sent you a private message for some further details.

Thanks.

Leanne.

Re: Samsung watch

Paula34 — Tue, 01 Dec 2020 20:25:33 GMT

Hi leanne I have only just got your message as im a carer so work long hours yes please arrange a time to call me I need this sorting

Thanks