topic Re: EE not sent my Samsung A21s off, ordered 24th November only receipt in Archived Posts

EE not sent my Samsung A21s off, ordered 24th November only receipt

Sgtlemon — Mon, 30 Nov 2020 13:02:36 GMT

EE not sent my Samsung A21s off, ordered 24th November only receipt no other updates

Re: EE not sent my Samsung A21s off, ordered 24th November only receipt

Sgtlemon — Mon, 30 Nov 2020 13:16:52 GMT

I want to also add, I have called the phone number but cant get through to anything as I don't have an EE number yet. Twitter help (God bless their soul) told me they would phone me back in 72 hours but its not good enough really

Re: EE not sent my Samsung A21s off, ordered 24th November only receipt

Katie_B — Mon, 30 Nov 2020 15:38:32 GMT

Hello @Sgtlemon.

Thanks for coming to the community.

I am sorry to hear you have not received any update regarding your new order.

I can see the device is currently still showing in stock and despatch within 1 day.

Our team will be in touch within 72 hours and I am confident they will be able to provide you with an update regarding your order.

Katie 🙂